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Tagged With: reservations call center

Taking It to the Next Level: Is It Time For a Call Center?

There comes a time in every person’s life when one has to take that crucial step in order to move forward. A practical move of selling your house and “scaling down” to a condo, taking your relationship to the next level (i.e., getting hitched)—these are just some of the things that require a lot of … Continue reading »

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Don’t Let Their Feedback Fall on Deaf Ears

Are there times when you feel like you’re merely talking to yourself; like the other person isn’t listening—even if you’re face-to-face with them? Or what about those pleas that “fall on deaf ears”? You can do your customers a favor by sparing them from “feedback that falls on deaf ears”. If they say that they … Continue reading »

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Give Your Customers Some Summer Love—Don’t Put Them on Hold

The summer holidays are fast approaching. In a few weeks, school will be out and various “summer sale” promos will be fighting for our attention. It’s also the time when a lot of stores and travel agencies, among others, get a heavy volume of patrons. Unfortunately, such a “holiday business boom” tends to create a … Continue reading »

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Social Media to the Max

So you got yourself a shiny new toy—the latest top-spec smartphone. It has all the must-have features—the latest Android OS, quad-core processor, high-resolution camera (front and back), the coolest apps, and pretty much everything one could ask for in a modern smartphone. Unfortunately, most of those features may never see the light of day. Why? … Continue reading »

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How the Right Customer Engagement Can Lead to a Lasting Relationship

A lot of married people will know that before tying the knot, they usually go through an engagement period. While cultural differences tend to dictate what takes place during this time, the most common practice is to spend more time with each other to get to know the other person before the big day (and … Continue reading »

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What’s On Reserve: Various Reservations Call Center Services

A lot of folks out there have surely come across the letters R.S.V.P. Derived from the French term répondez s’il vous plait, or “Please respond”, it essentially asks invited guests to make their “reservations” to a social function. Aside from indicating whether the guest will be attending or not, s/he is often asked if they … Continue reading »

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