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No More Waiting After the Beep: An Introduction to Telephone Answering Services

Posted by on March 23, 2012

Whether we admit or not, many of us consider the answering machine as one of the best devices ever invented.

Arriving long before the advent of text messaging and BlackBerry Messenger (BBM), many folks found the answering machine as the best way to keep track of calls, especially when they’re out. A caller simply had to leave a recorded a message and, Voila!

For all its popularity, however, many people still couldn’t bring themselves to talk into a machine and record a message. This is particularly true for those very important messages. Moreover, some messages had a nasty habit of disappearing into oblivion. There’s nothing like a human voice, so the saying goes.

The good news is that your business can have the best of both worlds—have an answering service, with a real call center agent to boot.

Telephone Answering Services are one of the fastest-growing communication tools the call center industry has to offer. Simply put, this service gives you the same anytime, from anywhere benefits of your usual machine based answering service. This time, however, it goes beyond the quirky machine and has a real person taking down your messages.

A team of dedicated telephone agents are on standby to take your calls and messages, 24 hours a day, 7 days a week. Even during holidays. More importantly, they’ll make sure that you receive each one. As if this wasn’t enough, they can add a professional touch to your business.

So why not consider an Answering Service. Now, callers don’t need to “wait after the ‘beep’” to leave a message.

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