Customer service is a key growth strategy that small and medium businesses should implement this year.
Magellan Solutions Outsourcing Inc. offers you the right call center services according to your requirements and budget.
As one of the growing call centers in the industry, Magellan Solutions has been delivering exceptional contact center services to small and medium businesses around the world especially to the US, UK, EU, and Australian markets. Its 7-year track record in the industry is a testament to this.
Trust that Magellan Solutions can manage customers’ calls, turn them into sales and represent your brand well to your customers. It’s a long-term benefit the call center can do for you.
FACT: The growth of small businesses shows no signs of stopping.
Small businesses are exploding across the globe. According to the U.S. Small Business Association, these businesses now represent 99.7% of businesses in the United States alone. In fact, earnings for the first quarter of 2010 have increased 9% and up 12% from the end of the first quarter 2009.
With this amazing growth comes the ever-increasing demand for hiring more people to support daily operations – handling order processing, managing reservations, doing answering services and more. At the end of the day, business owners want to ensure 100% efficiency while
- Keeping more customers (and winning new ones too!)
- Achieving brand loyalty
- Controlling expenses
- Delivering top-notch customer service
Have you ever wished you could achieve them all?
Magellan Solutions can provide your business with the right resources like highly trained phone reps to meet your business goals.
Whether it is order taking, business answering services or reservations, Magellan provides the same complete quality of service offered by multinational call centers to small and businesses, entrepreneurs, and professionals.
What sets us apart from others
Big call centers often have the authority and the latest technology to provide back-office support to global organizations.
This is the reason why small and medium businesses are taken aback in outsourcing their back-office operations because they thought it is too labor-intensive and expensive.
Outsourcing to Magellan Solutions removes this misapprehension and brings to fore a high-quality outsourced call center experience that lets you save money, increase profits and reduce unnecessary costs.
But what makes the company different is this …
Magellan Solutions values long-term relationships with clients, seeing them grow as they continue choosing the call center as their choice partner.
Magellan Solutions is flexible enough to meet the needs of each client. That’s a promise.
- It personally looks after each client’s needs and resolves issues quickly.
- The call center can support all businesses with its state-of-the-art infrastructure to provide superior communications.
- Have your own professional team of call center agents taking calls and representing your company to your customers.
Inbound Call Center Services