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24/7 technology support to help you manage your customers
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Make the right call for your business today
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Top resources, people & technology to build valuable business-customer relationships
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Higher performance, lesser expense
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World-class voice solutions that improves your customer service
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COMPANY OVERVIEW
Established as an inbound call center in 2005, Magellan Call Center is a growing provider of contact center services such as order taking, telephone answering services and reservations and bookings to small and medium businesses globally. It is now a 800-seater operation with 2 sites in Manila.
VALUE PROPOSITION
Magellan Call Center delivers the same level of service provided by large multinational contact centers to small and medium businesses, entrepreneurs and professionals around the world. Businesses can count on its professional team of call center agents, technology and commitment to long-term relationships.
CORPORATE LEADERSHIP
Backed by a team of professionals who are leaders in the contact center, business process outsourcing, legal and banking industries, Magellan Call Center assures clients that they are partnering with the reputable and the most reliable call center. Get to know the people behind the growing organization.
   We Serve These Industries
E-Commerce
e-commerce
Finance
finance
Health Care
e-commerce
Hospitality
finance
Insurance
e-commerce
IT Service
finance
Legal
finance
Marketing
e-commerce
Real State
finance

   UPDATES
Make Your Reservation: An Introduction to Reservations Call Center Services
Your up-and-coming hotel can, for instance, receive reservations any time, from anywhere in the world. Clients can easily book appointments at their convenience. Moreover, you don't need to worry about all the details, since you've got a dedicated staff to do that for you.
Catch those overflowing calls
Call Overflow services aim to decongest a large number of incoming calls, in the hopes of avoiding such inconveniences as busy signals, long waiting times, or worse, lost calls. Moreover, it can help take in calls even after "regular office hours" as well.
 
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